U.S. Citizen Services
Welcome to the U.S. Citizen Services website of the U.S. Embassy in Djibouti. The consular section is committed to providing information and assistance to U.S. citizens visiting or living in Djibouti.
U.S. Citizen Services are available by appointment only. To book an appointment, please see:
Emergency services are available 24 hours a day. For after hours emergency contact information, see the "Emergency Contact" box on the right.
Public Hours (Closed all U.S. and local holidays)
Sundays - Wednesdays
All citizen services: 13:00 - 15:00
Sundays - Thursdays
Documents drop off: 07:30- 16:00
Sundays, Tuesdays and Thursdays
Passport passback: 15:00 - 16:00
U.S. Citizen Services (life threatening emergencies only):
All non-emergency requests must be submitted by email.
Lot No. 350-B, Haramous
Djibouti, Republic of Djibouti
Access to the Embassy
Only immediate family members may accompany visa and passport applicants, and all minor children must be accompanied by a parent guardian.
Please arrive promptly to the Consular front gate at the time of your appointment and do not bring bags, liquids, powders, or electronics.
In the event of an arrest, death, medical or other emergency involving a U.S. citizen in Djibouti, contact the Embassy immediately at (+253) 21-453-000 during business hours or (+253) 77-877-229 after hours. You may also contact the Bureau of Consular Services in Washington, DC, toll free, at 1-888-404-4747 from the U.S. or Canada or using the toll-line at 1-202-501-4444.
These contact numbers are for U.S. Citizen Emergencies ONLY. They are not for visa inquiries.
To contact the Government of Djibouti's Emergency Assistance Services you can dial the following from a local phone (Services offered in French):
. Police - 17
. Firefighters/Ambulance - 18
. Hopital Général Peltier - 21-35.09.62 / 21-35.27.12 (switchboard)
. Force Armée Djiboutienne - 21-35.03.45
. Djibouti Telecom Information Desk - 12
To contact the private French Military Hospital (Bouffard) you can dial the following from a local phone (Services offered in French):
. Emergency service - 21-45.01.15
. Reception / Billing office - 21-45.04.47 (Business hours only - Sat-Thu, 06:30-13:00)