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U.S. Citizen Services

Announcement (July 24, 2014): The Department of State Bureau of Consular Affairs is currently experiencing technical problems with our passport/visa system.  This issue is worldwide and is not specific to any particular country, citizenship document, or visa category. We apologize to applicants who are experiencing delays or are unable to obtain a passport, Consular Report of Birth Abroad, or visa at this time. We are working urgently to correct the problem and expect our system to be fully operational again soon.

Avis (24 jullet 2014): Le Bureau des Affaires Consulaires du Département d'État connaît actuellement des problèmes techniques avec notre système de passeports / visas. Ce problème est mondial et n'est pas spécifique à un pays en particulier, à un document de citoyenneté, ou à une catégorie de visa. Nous nous excusons pour les candidats qui éprouvent des retards ou sont dans l’incapacité d'obtenir un passeport, un Rapport Consulaire de Naissance à l'Étranger, ou un visa en ce moment. Nous travaillons de toute urgence pour corriger le problème et nous nous attendons à ce que notre système redevienne pleinement opérationnel sous peu.

Important: Please read the Djibouti Travel Warning.

Welcome to the U.S. Citizen Services website of the U.S. Embassy in Djibouti. The consular section is committed to providing information and assistance to U.S. citizens visiting or living in Djibouti. Click here for general information about visiting or living in Djibouti.

Questions? You may find it useful to review the top 10 questions we get from U.S. citizens, and answers to them.

U.S. Citizen Services are available by appointment only, booked in advance, and online!

To ensure you have all documents required for your service in advance of your visit, review:

Note - Emergency services are available 24 hours a day. For after hours emergency contact information, see the "Emergency Contact" box on the right.

Mailing address

Consular Section
U.S. Embassy Djibouti
P.O.Box 185
Lot Number 350-B
Lotissement Haramous
Djibouti, Republic of Djibouti
Public Hours
09:00 a.m. - 02:00 p.m.
09:00a.m. - 02:00 p.m.
Email inquiries

You may write us at:
Phone and Fax

Phone hours:
12:30-16:00 br>Phone: (+253) 21-453-000
Fax: (+253) 21-453-340

Additional Information

Emergency Contact

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    In the event of an arrest, death, medical or other emergency involving a U.S. citizen in Djibouti, contact the Embassy immediately at (+253) 21-453-000 during business hours or (+253) 77-877-229 after hours. You may also contact the Bureau of Consular Services in Washington, DC, toll free, at 1-888-404-4747 from the U.S. or Canada or using the toll-line at 1-202-501-4444. 

    These contact numbers are for U.S. Citizen Emergencies ONLY. They are not for visa inquiries.

    To contact the Government of Djibouti's Emergency Assistance Services you can dial the following from a local phone (Services offered in French):
    . Police - 17
    . Firefighters/Ambulance - 18
    . Hopital Général Peltier - 21-35.09.62 / 21-35.27.12 (switchboard)
    . Force Armée Djiboutienne - 21-35.03.45
    . Djibouti Telecom Information Desk - 12

    To contact the private French Military Hospital (Bouffard)
     you can dial the following from a local phone (Services offered in French):
    . Emergency service - 21-45.01.15
    . Reception / Billing office - 21-45.04.47 (Business hours only - Sat-Thu, 06:30-13:00)