U.S. Citizen Services
Important: Please read the Djibouti Travel Warning.
Welcome to the U.S. Citizen Services website of the U.S. Embassy in Djibouti. The consular section is committed to providing information and assistance to U.S. citizens visiting or living in Djibouti. Click here for general information about visiting or living in Djibouti.
U.S. Citizen Services are available by appointment only. To book an appointment, please send an email to ConsularDjibouti@state.gov.
Note - Emergency services are available 24 hours a day. For after hours emergency contact information, see the "Emergency Contact" box on the right.
If you are looking for information related to the Yemen crisis, please visit the U.S. Department of State's Bureau of Consular Affairs dedicated web page.
Questions? You may find it useful to review the top 10 questions we get from U.S. citizens, and answers to them.
Public Hours (Except on U.S. and local holidays)
Sundays - Wednesdays
All citizen services: 13:00 - 15:00
Sundays - Thursdays
Passport passback: 15:00 - 16:30
Documents drop off: 07:30- 16:30
Please note: You can only drop off documents if you have a letter from
a Consular Officer requesting the documents. Please put all
documents in an envelope with the following information
written on the envelope:
TYPE OF CASE: U.S. Citizen Services (Passport and/or CRBA)
If you bring documents that have not been specifically
requested by the consular officer, or if you leave
documents at any other time other than the time listed
above, they will be destroyed!
U.S. Citizen Services: email@example.com
U.S. Citizen Services (life threatening emergencies only):
All non-emergency requests must be submitted by email.
Lot No. 350-B, Haramous
Djibouti, Republic of Djibouti
Access to the Embassy
Only immediate family members may accompany you to your interview; only they will be allowed access to the Embassy. Minor children must be accompanied by a guardian. Guardians must be designated in writing; designations must be notarized.
Please leave phone or electronics devices in the car or at home as they are not allowed in the embassy.
Do not bring large bags, suitcases or packages to the interview appointment as they slow the screening process.
In the event of an arrest, death, medical or other emergency involving a U.S. citizen in Djibouti, contact the Embassy immediately at (+253) 21-453-000 during business hours or (+253) 77-877-229 after hours. You may also contact the Bureau of Consular Services in Washington, DC, toll free, at 1-888-404-4747 from the U.S. or Canada or using the toll-line at 1-202-501-4444.
These contact numbers are for U.S. Citizen Emergencies ONLY. They are not for visa inquiries.
To contact the Government of Djibouti's Emergency Assistance Services you can dial the following from a local phone (Services offered in French):
. Police - 17
. Firefighters/Ambulance - 18
. Hopital Général Peltier - 21-35.09.62 / 21-35.27.12 (switchboard)
. Force Armée Djiboutienne - 21-35.03.45
. Djibouti Telecom Information Desk - 12
To contact the private French Military Hospital (Bouffard) you can dial the following from a local phone (Services offered in French):
. Emergency service - 21-45.01.15
. Reception / Billing office - 21-45.04.47 (Business hours only - Sat-Thu, 06:30-13:00)