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U.S. Citizen Services

Delays in Overseas U.S. Passport Processing

Due to a systems issue affecting global passport operations, there is currently a delay in the printing of U.S. passports that were approved at overseas passport facilities. Applications accepted at U.S. Embassies or Consulates on or after May 26, 2015 are affected by this delay. If you applied for a U.S. passport during this time frame and have travel plans within the next 10 business days, please consider requesting an emergency passport at the consulate or embassy at which you originally applied. Information about how to apply for an emergency passport is available by sending an email to

Important: Please read the Djibouti Travel Warning.

Welcome to the U.S. Citizen Services website of the U.S. Embassy in Djibouti. The consular section is committed to providing information and assistance to U.S. citizens visiting or living in Djibouti. Click here for general information about visiting or living in Djibouti.

Questions? You may find it useful to review the top 10 questions we get from U.S. citizens, and answers to them.

U.S. Citizen Services are available by appointment only, booked in advance, and online!

Note - Emergency services are available 24 hours a day. For after hours emergency contact information, see the "Emergency Contact" box on the right.

Public Hours (by appointment only)

     Sundays - Wednesdays
     All citizen services: 13:00 - 15:00
     Passport passback: 15:00 - 16:30
     Documents drop off: 07:30- 16:30
         Except on U.S. and local holidays

   Please note: You can only drop off documents if you have a letter from a Consular Officer requesting the documents. Please put all documents in an envelope with the following information written on the envelope:

       TYPE OF CASE: U.S. Citizen Services (Passport and/or CRBA)


If you bring documents that have not been specifically requested by the consular officer, or if you leave documents at any other time other than the time listed above, they will be destroyed.


U.S. Citizen Services:    


U.S. Citizen Services: (life threatening emergencies only):  
(+253) 21-453-000  

All non-emergency requests must be submitted by email.   

Mailing address

Consular Section
P.O.Box 185
Lot No. 350-B, Haramous
Djibouti, Republic of Djibouti

Access to the Embassy  

Only immediate family members may accompany you to your interview; only they will be allowed access to the Embassy. Minor children must be accompanied by a guardian. Guardians must be designated in writing; designations must be notarized.

Please leave phone or electronics devices in the car or at home as they are not allowed in the embassy.

Do not bring large bags, suitcases or packages to the interview appointment as they slow the screening process.

Additional Information  

Are you a U.S. Citizen traveling abroad? You may wish to enroll in the...Smart Traveler Enrollment Program (STEP)

International Travel Information

Worldwide Caution Information

Travel Alerts

Travel Warnings


Our team's top priority is to assist U.S. citizens and their families arriving in Djibouti from Yemen.  This website contains information for staying temporarily in Djibouti, applying for U.S. passports for children evacuating Yemen, and processing new and existing petitions at Embassy Djibouti.

Emergency Contact

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    In the event of an arrest, death, medical or other emergency involving a U.S. citizen in Djibouti, contact the Embassy immediately at (+253) 21-453-000 during business hours or (+253) 77-877-229 after hours. You may also contact the Bureau of Consular Services in Washington, DC, toll free, at 1-888-404-4747 from the U.S. or Canada or using the toll-line at 1-202-501-4444. 

    These contact numbers are for U.S. Citizen Emergencies ONLY. They are not for visa inquiries.

    To contact the Government of Djibouti's Emergency Assistance Services you can dial the following from a local phone (Services offered in French):
    . Police - 17
    . Firefighters/Ambulance - 18
    . Hopital Général Peltier - 21-35.09.62 / 21-35.27.12 (switchboard)
    . Force Armée Djiboutienne - 21-35.03.45
    . Djibouti Telecom Information Desk - 12

    To contact the private French Military Hospital (Bouffard)
     you can dial the following from a local phone (Services offered in French):
    . Emergency service - 21-45.01.15
    . Reception / Billing office - 21-45.04.47 (Business hours only - Sat-Thu, 06:30-13:00)