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U.S. Citizen Services

Important: Please read the Djibouti Travel Warning.

Note: Please see the fee change notice.

Welcome to the U.S. Citizen Services website of the U.S. Embassy in Djibouti. The consular section is committed to providing information and assistance to U.S. citizens visiting or living in Djibouti. Click here for general information about visiting or living in Djibouti.

U.S. Citizen Services are available by appointment only. To book an appointment, please send an email to

Note - Emergency services are available 24 hours a day. For after hours emergency contact information, see the "Emergency Contact" box on the right.

If you are looking for information related to the Yemen crisis, please visit the U.S. Department of State's Bureau of Consular Affairs dedicated web page.

Questions? You may find it useful to review the top 10 questions we get from U.S. citizens, and answers to them.

Public Hours (Except on U.S. and local holidays)

    Sundays - Wednesdays
         All citizen services: 13:00 - 15:00
    Sundays - Thursdays
         Passport passback: 15:00 - 16:00
         Documents drop off: 07:30- 16:00

    Please noteYou can only drop off documents if you have a letter
                from a Consular Officer requesting the documents.

                If you bring documents that have not been specifically
                requested by a consular officer, they will be destroyed!

                Please put all documents in an envelope with the following
                information written on the envelope:
                   1) CASE TYPE: U.S. Citizen Services (Passport and/or CRBA)
                   2) APPLICANT NAME


        U.S. Citizen Services:


       U.S. Citizen Services (life threatening emergencies only):  
           (+253) 21-453-000

            All non-emergency requests must be submitted by email.

Mailing address

Consular Section
P.O.Box 185
Lot No. 350-B, Haramous
Djibouti, Republic of Djibouti

Access to the Embassy

Only immediate family members may accompany you to your  interview; only they will be allowed access to the Embassy. Minor children must be accompanied by a guardian. Guardians must be designated in writing; designations must be notarized.

Please leave phone or electronics devices in the car or at home as they are not allowed in the embassy.

Do not bring large bags, suitcases or packages to the interview appointment as they slow the screening process.

Additional Information

Are you a U.S. Citizen traveling abroad? You may wish to enroll in the...Smart Traveler Enrollment Program (STEP)

International Travel Information

Worldwide Caution Information 

Travel Alerts

Travel Warnings

Emergency Contact

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    In the event of an arrest, death, medical or other emergency involving a U.S. citizen in Djibouti, contact the Embassy immediately at (+253) 21-453-000 during business hours or (+253) 77-877-229 after hours. You may also contact the Bureau of Consular Services in Washington, DC, toll free, at 1-888-404-4747 from the U.S. or Canada or using the toll-line at 1-202-501-4444. 

    These contact numbers are for U.S. Citizen Emergencies ONLY. They are not for visa inquiries.

    To contact the Government of Djibouti's Emergency Assistance Services you can dial the following from a local phone (Services offered in French):
    . Police - 17
    . Firefighters/Ambulance - 18
    . Hopital Général Peltier - 21-35.09.62 / 21-35.27.12 (switchboard)
    . Force Armée Djiboutienne - 21-35.03.45
    . Djibouti Telecom Information Desk - 12

    To contact the private French Military Hospital (Bouffard)
     you can dial the following from a local phone (Services offered in French):
    . Emergency service - 21-45.01.15
    . Reception / Billing office - 21-45.04.47 (Business hours only - Sat-Thu, 06:30-13:00)