About the Embassy
Embassy Hours Of Operation
08:00 to 16:30 Sundays through Thursdays.
The Embassy is closed on U.S. and local holidays.
Main Embassy Numbers
Phone: (+253) 21-453-000
Fax: (+253) 21-453-020
Consular Section Fax: (+253) 21-453-340
Consular Hours Of Operation
Mondays - 07:30 to 10:30: visa interviews (by appointment made online only).
Note: Applicants need to come 30 minutes BEFORE the interview time.
Visas are generally issued two days after the interview.
Sundays to Thursdays - 07:30 to 11:30: visa interviews (by appointment only, scheduled by the Consular Section)
American Citizen Services:
Sundays to Wednesdays - 13:00 to 15:00: all citizen services (by appointment made online only)
Note: Make ONLY ONE appointment per family (do not take multiple slots!)
Sundays to Thursdays: 15:00 - 16:30
Passport and visa passback for all consular services
Note: The Embassy is open 24/7 for emergency American Citizen Services. Click here to get more information on emergency assistance.